We're so excited to introduce a more streamlined ecommerce experience, improved order communications, and a fresh new look to FlynnO'Hara families! Below, we've highlighted some key updates, information, and features to be aware of when navigating our new site.
All customers must create an account on the new FlynnO'Hara site. Accounts created before April 1, 2021 are no longer accessible.
Please Note: If you have a question about an online order placed before April 1, 2021, please contact our Customer Service Team for assistance! We appreciate your patience as we work to improve your overall ecommerce experience.
FlynnO'Hara will continue to accept returns by mail or at any of our retail stores up to one year from the date of purchase, and Exchanges can be processed at any of our 34 retail stores.
If you need to exchange products by mail, simply follow the steps outlined on our Shipping & Returns to return your original order, and then place a new order for any replacement items here at flynnohara.com (shipping on your replacement order is free!).
We will refund your original order within 7-14 business days from the date of receipt; you will receive an email confirmation when your refund has processed.
Once a web order has been completed and paid for, it cannot be changed. If you need to make a change to an order before it has shipped, our customer service team can cancel your original order and place a new order to reflect those changes.
Alternatively, you can leave your original order as-is, place a new order, and then return any products from the original order that you no longer need up to one year from the date of purchase.
We cannot cancel an order after is has been shipped.